Twitter’s ability to keep tabs on the tweets and hashtags that have been shared and retweeted across its network has been called a “black hole”.
“This is a black hole,” a former Twitter executive told The Verge in an email.
The problem is that Twitter, unlike other social networks such as Facebook, has not developed a set of tools to track and remove tweets that have no relevance to the conversation at hand.
The problem is not unique to Twitter, but the lack of tools makes it difficult for Twitter to know when it has reached a point where a tweet becomes too relevant and therefore no longer is visible.
“We’re at the point where the company is using its power to make decisions that have an effect on users,” the former executive told us.
Twitter’s lack of transparency is a problem that many social media users have been struggling with for years, but it has now become a full-blown public health crisis.
In the past week, social media networks have been flooded with millions of messages, mostly from users with “unsubstantiated” reports of sexual assault and harassment.
The issue is not limited to Twitter.
Facebook, Instagram, and Google+ have all seen a similar influx of spam accounts and misinformation and now face pressure to address the problem.
According to the social media analytics firm The NPD Group, over one in five accounts on Facebook have been reported to have a sexual assault or harassment claim against them, with more than 20% of them linked to at least one allegation.
This is despite Facebook’s recent changes to how it processes reports of hate speech.
In a blog post published this week, the company said it would “work to remove posts that violate our community standards, including content that encourages, encourages, or incites violence against anyone.”
Facebook has yet to comment on the accusations.
It’s unclear exactly what role Twitter will play in addressing the problem, but social media executives have told Polygon the company has been “instrumental in helping us make the most of the opportunity to make our platform better.”
“As we’ve gotten bigger and more active in the social space, we’ve seen that our platform has become increasingly valuable for the people who are using it,” Twitter’s head of product and product management, Joe Sullivan, said in a statement to Polygon.
“It has become much easier for people to use Twitter as a platform to voice their opinion or share their opinions.
It’s very valuable to us to have our platform be part of that conversation.”
The social media giant said it plans to continue “to do all we can to build a better, safer, and more inclusive community.”